FAQ

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Question list

Can I pay by credit card?
Yes, you can. We accept MUFG、DC、UFJ、NICOS、VISA、MASTER CARD、銀聯(ぎんれい).
When can I have photos?
You will receive your photo on the day. While you are fixing your hair, doing your makeup, we will get your photos ready.
Can I order the photobook plan?
The Photobook plan is only available for customers resident in Japan.
Can I purchase the data?
Yes. The data can be purchased with CD-R. If you have a portable USB, you can purchase the data with the same rate as the CD. *USB is not sold.
Is it possible to have my hair done if my hair is short?
It is prefered to have you hair about shoulder's length. If your hair is very short, or you want to change hair color for a day, we have variety of wigs available. (Free of charge)
Do you have kimono in larger sizes?
Most customers are able to fit into our kimono (120cm width) If you are concerned, please consult us via e-mail or phone.
Can I also have my photos taken with my own camera?
You can take your photos freely with your own camera after the photoshoot. If you are by yourself, please do not be hesitated to ask the staff to take photos for you.*Taking photographs inside the studio is prohibited.
How long will it take?
Time required varies for each plan.
For Oiran: Hair and makeup take 30 minutes.
Photoshoot
Sakuran plan : 15 minutes
Himetsubaki plan: 20 minutes
Gekkabijin plan: 30 minutes
For Maiko: Makeup, wig and dressing up : 1 hour
In total, it will take about 2~3 hours.
*It may take more time depending on the number of people.

important

What is your cancellation policy?
Cancellation on 1 day before the reservation, the cancellation fee is 50% of the total charge.
Cancellation on the day of reservation, the cancellation fee is 100% of the total charge.
What do I have to do on the day?
Please make sure to come to our place 15 minutes before your time of reservation. It is recommended to bring your makeup tools because after both Oiran and Maiko experience, you will have to remove your makeup. (We have face-wash and basic skincare products, shampoo and conditioner, towels, hair dryer, straightener, and such, that you can use freely.)

舞妓体験について

About the plan

Is there any age restriction?
It is always available from about 4 years old to about 80s.
If it rains, can I take a walk?
Unfortunately, you can't walk in the rain. In that case, please change to “Maiko no kokoro Plan” for studio photography only, or “Kokoro no Rickshaw Plan” for riding a covered rickshaw.
What is the difference between walking and outdoor photography?
In the case of outdoor shooting plan, our exclusive cameraman will accompany you and will shoot with this camera. In the case of a strolling plan, you will have a free stroll around Arashiyama.

About makeup

Is it okay for sensitive skin?
We use natural cosmetics that are used by real maiko, so even if you have atopic or sensitive skin, there are no customers whose skin has been damaged by maiko experience. Please consult the staff about how to drop a make.
Can I wash my hair and face after the experience?
The dresser room is fully equipped with shampoo, conditioner, face wash, basic cosmetics, hair dryer, towels, etc.

About kimono

I am big, but is the size okay?
Since the width of the kimono is about 120cm, most customers are possible, but rarely can not be dressed. Please contact us once.

花魁体験について

About hair and makeup

Can I wash my hair and face after the experience?
The dresser room is fully equipped with shampoo, conditioner, face wash, basic cosmetics, hair dryer, towels, etc.
Is it possible to use Japanese hair style even if the hair is short?
Japanese hair styles are arranged with the customer's hair, so those who are not long enough may not be able to do it.If there is a length on the shoulder, it is possible.
I have a hair extension. Is it okay?
There is no particular problem, but if you want to make a Japanese hair style, you may see the hair extension, so if you are worried, you should definitely remove it.
Is it okay to have eyelash extensions?
It is okay because it is attached so that it does not touch when attaching false eyelashes.
Is it okay to wear contact lenses?
You can leave the contact lens on.

About kimono

I am big, but is the size okay?
Since the width of the kimono is about 120cm, most customers are possible, but rarely can not be dressed. Please contact us once.

About shooting

Can I borrow small items such as smoke tubes?
It is available in this studio so you can use it for free when shooting.   Small items can be brought in, so please consult us when you make a reservation.
Can I shoot with friends?
Basically, each person is taken one by one. Participants at the same shooting booth will take a commemorative photo at the end. The number of people is limited. Please check at the time of booking. *Customers planning to shoot at another booth will shoot one at a time.
Can I shoot with my camera?
The use of cameras in the studio is not allowed. There is no free shooting,   It is possible if there is a little snap shot in the free space in the store.
How size is the photo?
2L size (12.7cm x 17.8cm). It is twice the size of the L size.
Can you retouch it?
If necessary, we will have made some retouch.
Can you decide the pose yourself?
If there is a request, we will ask you, but basically the photographer in charge will decide.
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